All You Need

To Know

Shipping

Policy

Goods are shipped daily but due to high current demand lead times can vary​ depending on the product. Unbranded materials are usually shipped in 3-5 working days with branded and personalised products taking about 2 working days extra. 

Refund & Exchange

Due to the personal nature of the product returns or exchanges are not accepted. This does not affect your statutory rights.​

Warranty

If you can, wear a face covering in enclosed public spaces where social distancing isn’t possible and where you will come into contact with people you do not normally meet. This is most relevant for short periods indoors in crowded areas, for example, on public transport or in some shops. 

Our face coverings are not the same as the surgical masks or respirators used by healthcare and other workers as part of personal protective equipment. These should continue to be reserved for those who need them to protect against risks in their workplace, such as health and care workers.

 

Contact Us

E: info@thefacemaskgroup.com

T: +44 7783 343396

Customer Service:

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©2020 The Face Mask Group

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